Change Management Tool

Using Windows Tools for Troubleshooting

Info Level: Beginner Presenter: Eli the Computer Guy Date Created: May 17, 2010 Length of Class: 62 Minutes Tracks Computer Repair Prerequisites Familiarity with the Windows Operating System Purpose of Class This class teaches students how to use the tools built into the Windows operating system to troubleshoot and fix common issues Topics Covered Safe Mode and System Restore Task Manager Hard Drive Maintenance Startup Services Computer Management Console Class Notes Introduction The tools built into Windows are invaluable for troubleshooting problems and are free. Safe Mode and System Restore System Restore can revert the configuration of a computer to a previous Restore Point. Restore Points are created automatically System Restore changes programs, but not documents/videos etc. Safe Mode boots the computer with the least number of services possible. This allows you to basic work such as editing and deleting files. To enter Safe Mode press the “F8” key continuously as the computer boots up. Task Manager To find amount of RAM in Computer and the Processor type RIGHT Click “My Computer” and select PROPERTIES To Access Task Manager RIGHT Click the Task Bar at the bottom of the screen, and then select TASK MANAGER Applications Tab shows you what applications are open and allows you to kill them Processes Tab shows you all individual Processes and how many resources they are using. You can kill process from here. Performance Tab shows how much of the CPU and RAM are being
Video Rating: 4 / 5